Checking Migration Status
Follow a migration from the panel while it runs in the background.
View Status
- Go to Tools → Email Migrations (or Bulk Email Migrations for a job covering several mailboxes)
- See all migrations with their status
- Open one for the details
Status Indicators
- ⏳ scheduled / pending - waiting to start
- 🟡 running - copying now
- 🟢 completed - finished
- 🔴 failed - needs attention
- ⚪ cancelled - stopped
Progress Details
- Progress percentage
- Current folder
- Number of emails copied so far
A bulk job also shows how many mailboxes completed and how many failed. There is no estimated finish time: how long a mailbox takes depends on its size, the number of messages and how fast the old server answers.
After Completion
- Sign in to the new mailbox
- Check the messages are there
- Check all the folders
- Send and receive a test message
Good to know
- Migration keeps your folder structure and the original date on every message. It moves mail only, not contacts or calendars.
- A migration can be run as a dry run first, or scheduled for later.
- For a single mailbox, the panel tests the sign-in for both the old and the new mailbox before it starts, so a wrong password shows up in seconds.
Tip: migrations run in the background, so you can close the page and come back to it later. If a migration failed and the message does not make the reason clear, contact support through the live chat in the control panel.