Managing Payment Methods

Keep your payment information current.

Payments are by card, handled on Stripe's own pages, so your card details never reach our servers.

Adding or Updating a Payment Method

1. Open Subscription in the control panel
2. Click Manage Subscription, which opens Stripe's billing portal
3. Add a new card, or update the card on file
4. Save

Payment Failures

If a payment fails:

• You receive an email notification
• Update your card as soon as you can, from Subscription → Manage Subscription
• Service may be suspended if the payment is not resolved

Common causes:

• Expired card
• Insufficient funds
• Card declined

Viewing Invoices

1. Open Subscription → Manage Subscription
2. See your past invoices in Stripe's billing portal
3. Download an invoice as PDF

Security

• 🔒 Card details are entered on Stripe's pages, never on ours
• 🔒 Card is the only payment method we accept
• 🔒 The Subscription page itemizes what you are billed each month

Tip: Keep your payment method current to avoid interruptions! If you need help with a charge, contact support through the live chat in the control panel.