How to Create Email Aliases
Email aliases let you receive emails at multiple addresses without creating separate mailboxes. Perfect for organizing your inbox!
💡 What is an alias? An alias forwards emails to your main mailbox. Example: sales@yourdomain.com → you@yourdomain.com
⚠️ Before you start: an alias can be added to a domain once that same domain has at least one mailbox. A mailbox on a different domain does not count.
Why Use Email Aliases?
- 📧 Organize emails by purpose (sales@, support@, info@)
- 🎭 Keep your main email private
- 🗑️ Easy to delete if you get spam
- 💰 Aliases are not billed
- 📊 Track where emails come from
Step 1: Open Email Aliases
- Log into system.atriomail.com
- Click "Email Aliases" in the left sidebar
Step 2: Create New Alias
- Click the "Add Alias" button
- Fill in the form:
- Alias address: The email you want to create (e.g., sales@yourdomain.com)
- Forward to: Your main mailbox
- Active: Check this box
- Click "Create"
✅ Done! Emails sent to your alias will now appear in your main inbox!
Common Alias Examples
Business Use
- sales@yourdomain.com → For customer inquiries
- support@yourdomain.com → For help requests
- info@yourdomain.com → For general information
- contact@yourdomain.com → For contact forms
Personal Use
- shopping@yourdomain.com → For online purchases
- newsletters@yourdomain.com → For subscriptions
- social@yourdomain.com → For social media
💡 Pro Tip: Use filters to automatically organize emails from different aliases into folders!
Managing Your Aliases
Edit an Alias
- Go to Email Aliases
- Click the alias you want to edit
- Change the forwarding address or status
- Click "Save changes"
Delete an Alias
- Find the alias in your list
- Click the delete icon (trash can)
- Confirm deletion
⚠️ Note: Deleting an alias is permanent. Emails sent to that address will bounce!
Advanced: Multiple Destinations
An alias delivers to one mailbox, chosen in the "Forward to" field. To send one address to several recipients, create a forwarder under Email Forwarders instead: a forwarder can list more than one destination address. Like an alias, it needs at least one mailbox on the same domain.
Troubleshooting
Not Receiving Emails
- Check if the alias is active
- Verify the forwarding address is correct
- Check your spam folder
- Make sure the destination mailbox isn't full
Can't Create Alias
- Verify the email address doesn't already exist
- Check you have permission to create aliases
- Make sure the same domain has at least one mailbox (a mailbox on a different domain does not count)
- An alias cannot use the same address as an existing mailbox
Best Practices
- ✅ Use descriptive names (sales, support, info)
- ✅ Create aliases before sharing them publicly
- ✅ Delete unused aliases to stay organized
- ✅ Use filters to organize incoming emails
- ❌ Don't create too many - keep it manageable
Need Help?
Having trouble with email aliases? Contact our support team through the live chat in the control panel.