How to Upgrade Your Email Storage

Running out of space? Add storage to your mailbox in just a few clicks!

When to Add Storage

You should add storage if:

• Your mailbox is nearly full
• You're getting "mailbox full" warnings
• You can't receive new emails
• You store lots of attachments
• You need to keep email history

Check Your Current Storage

1. Log into system.atriomail.com
2. Go to "Email Mailboxes"
3. Look at the Quota (GB) column and hover it
4. You'll see, for example: "Used: 12.50 GB of 15.00 GB"

Step-by-Step: Add Storage

Step 1: Select Your Mailbox

1. Go to Email Mailboxes
2. Click on the mailbox you want to change
3. In the Storage section, use the + or - button next to Disk space

Step 2: Choose How Many Blocks to Add

Storage is sold in 5GB blocks, up to 100GB per mailbox:

• 15GB → 20GB = $0.60/month
• 15GB → 25GB = $1.20/month
• 15GB → 30GB = $1.80/month
• And so on, in 5GB steps, to the 100GB maximum

A partial block rounds up to a whole block, and storage is billed on the size you set, not on how much mail is actually stored.

Step 3: Confirm

1. Review the new storage amount
2. Check the monthly cost
3. Click Save changes

Alternative: Free Up Space

Before adding storage, try these free options:

1. Delete Old Emails

1. Sort emails by size (largest first)
2. Delete emails with large attachments
3. Empty your trash folder
4. Clear spam folder

2. Download and Delete Attachments

1. Download important attachments to your computer
2. Delete the emails with attachments
3. Save attachments to cloud storage (Google Drive, Dropbox)

3. Archive Old Emails

1. Export old emails to your computer
2. Use email client to archive (Outlook, Thunderbird)
3. Delete archived emails from server

Storage Management Tips

What Uses the Most Space?

• 📎 Email attachments - Photos, PDFs, documents
• 📬 Old emails - Years of accumulated messages
• 🗑️ Trash folder - Deleted emails still count!
• ⚠️ Spam folder - Can fill up quickly

Best Practices

• ✅ Empty trash regularly (weekly)
• ✅ Clear spam folder monthly
• ✅ Download large attachments and delete emails
• ✅ Unsubscribe from unwanted newsletters
• ✅ Set up email filters to auto-delete

Remove Storage Blocks

Need to reduce storage?

1. First, free up space to fit within the smaller size
2. Go to Email Mailboxes
3. In the Storage section, use the + or - button next to Disk space
4. Remove the blocks you no longer need
5. Click Save changes

Billing Information

• 💳 Billed monthly, together with your mailboxes, on one subscription
• 📅 Changes appear on your next monthly invoice: no partial-month charges and no credit for a month already paid
• 🔄 Can add or remove blocks anytime
• 💰 No setup fees or contracts

FAQs

Is there a maximum storage limit?

Yes. A mailbox can hold up to 100GB, which is the panel maximum. Storage is added in 5GB blocks.

What happens if I don't add storage?

When your mailbox is completely full, you won't receive new emails until you free up space or add storage.

Can I change storage on multiple mailboxes?

Yes! Each mailbox can have different storage amounts, and each is billed on its own size.

Will I lose emails if I remove blocks?

No, but you must delete emails to fit within the smaller size first.

Need Help?

Questions about storage or billing? Contact support through the live chat in the control panel.