Setting Up Email on iPhone/iPad

Quick setup for iOS devices.

Add the Account

1. Settings → Mail → Accounts
2. Add Account → Other
3. Add Mail Account
4. Enter: Name, Email, Password, Description
5. Tap Next
6. Select IMAP and enter the server settings (below)
7. Tap Save

Server Settings

Use your full email address as the user name for both servers:

• Incoming (IMAP): mail.atriomail.com, port 993, SSL/TLS
• Outgoing (SMTP): mail.atriomail.com, port 587, STARTTLS

Get Settings: they are also on the Dashboard, in the Connect your mail client card.

Troubleshooting

• "Cannot Verify Server Identity": do not accept the warning. Check that the server name is exactly mail.atriomail.com, and contact support if the warning keeps appearing.
• "Cannot Connect": check the server address and ports
• "Wrong Password": verify credentials (use your mailbox password, not your control panel password)

Testing

1. Open Mail app
2. Check inbox loads
3. Send test email

Need Help?

Contact support through the live chat in the control panel.